Effective Date: 22/10/24
AusGarage Pty Ltd (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect personal information. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information necessary to provide our services, including:
• Contact Information: Names, emails, phone numbers, and company names provided through our contact forms.
• Marketing Data: If you opt-in, we collect information like your email for promotional purposes (e.g., newsletters).
• Cookies: We use cookies to improve website performance and analyze site traffic. For more information, please refer to our Cookie Policy.
2. How We Collect Data
We collect data through:
• Website forms where users provide contact information.
• Cookies and analytics tools to track user behavior on our website.
• Direct interactions (e.g., email communication or phone calls) when you engage with us or sign up for services.
3. How We Use Your Data
The personal information we collect is used for:
• Client Communication: To respond to inquiries and maintain communication regarding ongoing services.
• Marketing Purposes: To send promotional emails or updates if you have opted into our mailing list.
• Website Improvement: To analyze website traffic and enhance user experience.
• Service Delivery: Using customer data provided by our clients to optimize marketing campaigns and services.
4. Data Sharing Practices
We do not sell, trade, or share your personal information with third parties, except as required for the provision of services. For example:
• We may share data with third-party platforms like Google Ads, Meta, or Mailchimp to manage your marketing campaigns.
• We may use third-party CRM systems to store contact information.
5. Data Storage and Security
We store personal information securely using third-party platforms. We take reasonable steps to protect your information, including:
• Encryption: We use platforms with encryption where available.
• Access Control: We limit access to sensitive information to authorized personnel only.
• LastPass: We use LastPass for secure password management to further protect account access.
6. Rights to Access or Delete Data
You have the right to:
• Access: Request details about the personal information we hold.
• Update: Request corrections or updates to your information.
• Delete: Request the removal of your personal data from our records. To make a request, please contact us at info@ausgarage.com.au.
7. Automated Decision-Making and Profiling
We may use automated decision-making or profiling based on customer data provided by our clients to improve the targeting and effectiveness of marketing campaigns. You have the right to opt-out of such processes by contacting us.
8. Compliance with Privacy Regulations
We comply with the Australian Privacy Principles (APPs) and ensure we follow all necessary data protection regulations. If your data falls under the General Data Protection Regulation (GDPR), you can exercise the rights granted under GDPR.
9. Cookie Policy
For details on how we use cookies and how you can manage your cookie preferences, please refer to our Cookie Policy.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: info@ausgarage.com.au
Phone: (07) 3074 9571
Mailing Address: 19/1645 Ipswich Rd, Rocklea QLD 4106